Shipping:
Our rental collection boxes ship to all 48 Continental United States at a flat rate of $35 each.
We ship via FedEx or UPS ground. Your box(es) will arrive 1-2 days prior to your selected event date.
Box dimensions are 24” x18” x 14”
For expedited shipping, questions, or concerns please contact us at hello@vintagefindsmke.com or call 414-367-6679.
If an item is broken or defective upon arrival, please contact us right away. We will expedite a replacement at no charge.
Rentals:
Please do not throw away your box, packing materials, or foam inserts. Charges may apply for missing packing materials or broken items.
After your event, please wipe down your dinnerware/glassware. Then place the items in the supplied plastic bags and the designated foam slots.
Once all items are packed, place the included return label on top of the previous shipping label and use the packing tape to seal the box.
Place the box on your doorstep the following morning for its scheduled pickup.
Pickups are scheduled between 10am–6pm the day after your event. If your event is over a weekend, your pickup will be scheduled for the following Monday.
Any broken or severely damaged products will be charged a $25 replacement fee. You will receive a confirmation email before being charged. Please reach out to us if you have any concerns about the condition of any items in your box with pictures.